Privacy Policy

1. Introduction

Willow Solutions AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI consulting and implementation services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, and other contact information you provide when booking consultations or requesting services.
• Business Information: Industry, business size, current challenges, and goals shared during consultations.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Records of correspondence if you contact us directly.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our consulting and implementation services
• Schedule and conduct consultations and onboarding calls
• Communicate with you about our services, including updates and support
• Improve our website and services based on user feedback and usage patterns
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as CRM systems, email services, and payment processors.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• Legal Requirements: If required by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Withdraw consent at any time (where processing is based on consent)

7. Cookies and Tracking

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Willow Solutions AI
Email: [email protected]
Phone: (614) 960-1777